Allows your customers to provide a simple 5-Star review based on the service that they received. Any 5-Star review can be shared by the customer on Google, Facebook, Yelp, Trip Advisor, etc. Any 4-Star or lower reviews will be sent to management to follow up on and investigate.
Provides the ability to create zones where you would like the Quote Bot to auto-quote for you and where you would like to have your team handle quotes manually.
Shuttles. Tours. Over The Road Charter. Line Runs. All of these service types are often selling seats on a vehicle as opposed to private transportation. The Quote Bot now allows our customers to cover the full spectrum of service offerings by utilizing our cutting-edge book by the seat technology.
Ever need a little extra help getting a reservation over the finish line? We have created the ability to use Discount Codes to help with that. Whether it is a first-time customer, retired veteran, active military, first responder, etc. you can use the built-in discount code functionality, when necessary, to maximize your conversions.
Track the true ROI on your paid advertising. Using GTM and other methods, The Quote Bot is able to track all of your marketing campaigns in real-time allowing you to gain a clearer picture on what is working and what is not.
The Quote Bot Voice AI fueled by Flip is an add-on to our core Quote Bot solution that allows autonomous quoting and booking over the phone utilizing the latest in AI technology. This invaluable feature allows reservation agents to spend more time on higher priority tasks and let the Voice AI handle the routine quoting/booking requests.
The Quote Bot has several key API integrations with leading ground transportation software companies including Ground Widgets (Santa Cruz), Livery Coach, FastTrak, LimoSys and Ground Alliance. These integrations allow our customers to fully automate the quoting and booking process based on their selected rates and booking rules set up in their back-end.
Ability to share rates with other quote bot users in different markets allowing instant quoting/booking in those markets.
The system allows you to have multiple pricing rules and brands/entities set up with different rules for when each of them applies (per service/chatbot/form).
Provides flexibility to dynamically change rates based on time of day and day of week. Also useful for special events.
Integrated with Docusign, Pandadoc and DropboxSign to allow you to send out signature requests straight from within the system itself.
This handy little feature allows you to track where all of your quotes are coming in from. It can be very handy to track the effectiveness of marketing and advertising campaigns on an ongoing basis.
The great thing about The Quote Bot is that it DOES NOT compete with or try to replace your existing online reservation/booking system, it works in tandem with it.
Everything that is done within The Quote Bot is tracked and added to a historical log for tracking purposes. Every single quote will have its own historical log that will track every step along the way.
The Quote Bot also includes customizable permissions and roles within the system. This ensures that each individual user receives the appropriate permissions to manage their daily tasks and responsibilities.
These include notifying users if a quote goes unclaimed in a timely manner, notifying if a quote has not been sent out yet, notifying if a reply has come in from a quote that was sent out, and many others.
The Quote Bot has an active API integration with Mobile-Text-Alerts & Zipwhip to allow quotes and follow-up messages to be sent out as texts in addition to an email using your own phone number.
With The Quote Bot, we have built a very comprehensive backend in our software solution that will allow every single quote to be tracked.
Not only does this act as an internal CRM solution for your team, but it also allows owners and managers to identify and address any potential weaknesses.
One of the great features of The Quote Bot is that it allows the user to create and store an unlimited number of quote templates based on the specific service that is being requested.
With the bot, we have the ability to gather every single bit of detail that we need (in an engaging manner) to generate a quote.
Your whole team working as one – always send out professional emails with built-in tracking, automatic reminders and management reporting.
With the system’s customizable reports you will always know where you stand on conversion rates, $ amounts, user performance, and much more!
Make it your own – change colors, icons, questions, rules and templates. The sky is the limit!
Send custom emails at key points in the quoting pipeline to sell additional services, help to convert or send staff reminders.
With built-in templates and rules, sending out a professional-looking quote can be done with just a few clicks.
Make the whole quote request process engaging and intuitive with a logic-based conversational approach
We listen to our clients and whenever we get a feature request that can be implemented and brings extra value to the system, we add it to the feature “wish list”. Once implemented, it usually becomes available to ALL users.
After all, you know best what you need from the system and we’re here to make it happen!
